Keyword: Management Improving our patients’ experience: ideas for changeArticle. Published online October 10, 2012 Putting patients at the centre of eye careArticle. Published online October 10, 2012 Welcoming patients into our eye serviceArticle. Published online October 10, 2012 How to make an eye clinic more accessible for people with low visionArticle. Published online June 06, 2012 Instruments and consumablesArticle. Published online December 12, 2011